Frequently Asked Questions
Everything you need to know about ordering wedding stationery with Lace & Letters.
Ordering
How do I place an order?
Once you’ve submitted an enquiry, we’ll discuss your wedding details, styling and stationery requirements before confirming your order.
Do you offer personalised designs?
Yes — all stationery can be personalised to suit your wedding details, colour palette and overall styling.
Can I order matching stationery later?
Absolutely. Many couples begin with invitations and return later for on-the-day stationery and signage.
Ordering Timelines
How long does ordering take?
Turnaround times vary depending on the products ordered and the level of personalisation required. We always recommend enquiring as early as possible.
When should I order my wedding stationery?
Save the dates are typically sent 6–12 months before your wedding, with invitations usually sent around 3–6 months before the day.
Delivery & Shipping
Do you ship across the UK?
Yes — Lace & Letters ships wedding stationery across the UK.
Do you offer digital designs?
Some products and signage options may be available digitally. Please enquire for more details.
Payment
Do you require payment upfront?
Due to the personalised nature of wedding stationery, full payment is required before production begins.
Can I make changes after ordering?
Minor amendments may be possible before production begins, however changes cannot always be guaranteed once designs have been approved.
Still have questions?
We’d love to hear more about your wedding plans and the stationery details you’re looking for.