Privacy Policy

Lace & Letters is committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

We may collect personal information including your name, email address, phone number, delivery address and wedding or event details when you submit an enquiry or place an order.

How Your Information Is Used

Your information is used to respond to enquiries, process orders, personalise products, arrange delivery and provide customer support.

Payments

Payments may be processed securely through third-party payment providers. Lace & Letters does not store full payment card details.

Data Storage

Your information is stored securely and only retained for as long as necessary to provide our services and meet legal or accounting obligations.

Sharing Information

Lace & Letters does not sell or share your personal information with third parties for marketing purposes.

Your Rights

You may request access to, correction of or deletion of your personal information by contacting us directly.

Cookies

Our website may use cookies and analytics tools to improve website performance and user experience.

Contact

If you have any questions regarding this Privacy Policy, please contact Lace & Letters directly through the website or social media channels.